Shipping policy
Welcome to The Sweet Table Shop LLC! We aim to provide you with a seamless shopping experience, including timely and efficient delivery of your orders. Please review our shipping policy to understand how we handle shipping, delivery times, costs, and other important details.
1. Processing Time
1.1 Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays) from the time the order is placed.
1.2 Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Methods and Delivery Times
2.1 We now offer ground shipping as our sole shipping method. The estimated delivery time will be displayed at checkout.
2.2 Delivery times vary depending on the destination of the order. The estimated delivery time for ground shipping is as follows:
- Ground Shipping: 3-7 business days
2.3 For large order quantities, please contact us directly via email to receive an accurate shipping rate.
2.4 Please note that these delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or inclement weather.
3. Shipping Costs and Details
3.1 At this time, we do not deliver to Hawaii or Alaska.
3.2 The total shipping cost will be displayed at checkout before you complete your purchase.
3.3 We occasionally offer promotions for free or discounted shipping. Please check our website or sign up for our newsletter to stay informed about any ongoing promotions.
4. International Shipping
4.1 Currently, we only ship to addresses within the contiguous United States.
5. Shipping Address
5.1 Please ensure that your shipping address is complete and accurate. The Sweet Table Shop LLC is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
5.2 If you need to change your shipping address after placing an order, please contact us immediately at create@TheSweetTableShop.com. We will do our best to accommodate changes, but we cannot guarantee that we will be able to modify the address once the order has been processed.
6. Tracking Your Order
6.1 Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.
7. Lost or Damaged Packages
7.1 If your package is lost or damaged in transit, please contact us immediately at create@TheSweetTableShop.com. We will work with the carrier to resolve the issue as quickly as possible.
7.2 For damaged packages, please provide photos of the damage and the packaging within 24 hours of receipt. This will help us expedite the claim process with the carrier.
8. Contact Information
For any questions or concerns regarding our shipping policy, please contact us at:
The Sweet Table Shop LLC
Email: create@TheSweetTableShop.com
